Refund Policy

On this page, we inform you about our refund policies. Click Here to Read Our Privacy Policy

Web Care House Refund Policies are as follows. Please read them carefully before ordering:

• Section 1.1 - Cancellation Window: Customers may request order cancellation within 24 to 48 hours of placing the order. No refunds will be issued after this period.
• Section 1.2 - Partial Refunds: For cancellations within the allowed timeframe, Web Care House will deduct 25% of the total project cost as a non-refundable fee to cover preliminary work and administrative expenses. In cases where no advance payment has been made, the customer remains liable to pay this 25% of the total project amount.
• Section 1.3 - No Refund Post 48 Hours: Once the 48-hour cancellation window has passed, no refunds will be provided, irrespective of the project's stage.
• Section 1.4 - Payment Obligations: Web Care House will not release any project deliverables, login credentials, or customer assets until all outstanding payments are fully settled.
• Section 1.5 - Refund Processing: Refunds will be processed using the original payment method (e.g., bank transfer) within 2-3 business days. Customers also have the option to collect the refund in cash from our office, subject to presenting proof of order cancellation.
• Section 1.6 - Out-of-Pocket Expenses: Any services involving third-party vendors, domain registrations, software purchases, or other out-of-pocket expenses are strictly non-refundable.
• Section 1.7 - Force Majeure: In the event of a force majeure event or other unforeseen circumstances beyond Web Care House’s control, we reserve the right to modify or delay the refund process.
• Section 1.8 - Refund Eligibility: Refunds are considered on a case-by-case basis if the project has not progressed beyond specific milestones. If substantial work has been completed, the refund may be partially or fully denied.
• Section 1.9 - Dispute Resolution: Any disputes regarding refunds must be communicated directly to our support team. If a resolution cannot be reached through initial communication, the matter may be escalated to Web Care House's legal department.
• Section 1.10 - Policy Amendments: Web Care House reserves the right to update or amend these refund policies at any time. Updated policies will be communicated to customers and will apply to all future orders and transactions.

How to Place an Order:

• Section 2.1 - Free Consultation Services: Customers can place an order at any time through direct communication with our support team or by visiting our office for a free consultation.
• Section 2.2 - Requirements Documentation: All customer requirements will be documented in the order slip. This document forms the basis of the project’s scope.
• Section 2.3 - Advance Payment Requirement: To initiate work on any project, customers must deposit at least 40% of the total project cost as an advance.
• Section 2.4 - Milestone-Based Payments: Subsequent payments will be required based on agreed-upon milestones. The final payment is due before the project is handed over to the customer.
• Section 2.5 - Order ID and Deposit Slip: Upon placing an order, customers will receive a unique Order ID and a deposit slip as confirmation.
• Section 2.6 - Defined Scope: Web Care House will strictly adhere to the scope of work outlined in the order slip. Amendments, changes, or additional features will be treated as separate tasks and billed accordingly.
• Section 2.7 - Intellectual Property Rights: Full intellectual property rights for the completed project will be transferred to the customer only after all payments have been received.
• Section 2.8 - Non-Disclosure Agreement: Web Care House offers an NDA to protect the confidentiality of your project.
• Section 2.9 - Adherence to Standards: Web Care House reserves the right to refuse or cancel any project that violates legal or ethical standards.
• Section 2.10 - Final Acceptance and Sign-Off: Upon project completion, customers will be required to sign off on the work. Any issues must be reported within 7 days of receiving the final deliverables.
• Section 2.11- Delay Mitigation: Web Care House will not be liable for delays caused by factors beyond our control.
• Section 2.12 - Liability Cap: Web Care House’s liability for any project is limited to the amount paid by the customer for that specific project.
• Section 2.13 - Optional Services: Additional services such as training or comprehensive project documentation are available at an additional cost.
• Section 2.14 - Integration Fees: Third-party integrations required as part of the project may incur additional charges.
• Section 2.15 - Portfolio Rights: Web Care House reserves the right to showcase completed projects in our portfolio and marketing materials unless otherwise agreed upon in writing.

• Section 3.1 - Non-Refundable Services: All LLC registration and related services are strictly non-refundable. Once initiated, no refunds will be issued.
• Section 3.2 - Responsibility Disclaimer: Web Care House is not liable for any losses incurred by merchants or businesses associated with the LLC. This includes financial losses and operational disruptions.
• Section 3.3 - Fraudulent Activity and Immediate Termination: Web Care House maintains a zero-tolerance policy towards fraud. Any detected fraudulent activity will result in immediate termination of the LLC without notice, and no refunds will be issued.
• Section 3.4 - Compliance and Ethical Standards: All LLC services are conducted in compliance with legal and ethical standards. Services will be terminated for activities violating these standards.
• Section 3.5 - Documentation and Final Acceptance: Upon successful LLC registration, customers will receive all relevant documentation. Review and confirmation of these documents must occur within 7 days.
• Section 3.6 - Limitation of Liability: Liability for LLC services is limited to the amount paid by the customer. Web Care House is not liable for indirect or consequential damages.
• Section 3.7 - Dispute Resolution: Disputes must be addressed through direct communication with our support team. If unresolved, the matter may be escalated to the legal department.