Article 4: Domain Keeping Policy  

Section 4.1 – Non-Refundable Domain Keeping Fee:

The domain keeping fee of $5 USD per year is non-refundable once charged, regardless of whether the client continues with Web Care House’s domain management services.

Section 4.2 – Responsibility Disclaimer:

Web Care House is not liable for any disruptions, financial losses, or inconveniences resulting from missed renewal deadlines or client decisions to opt out of our domain management services.

Section 4.3 – Renewal Authorization:

Clients are required to authorize Web Care House for domain renewals. For clients opting for auto-renewal, authorization is deemed granted until formally rescinded in writing.

Section 4.4 – Timely Alerts:

Web Care House will provide notifications 60 days prior to a domain’s expiry date. While we strive to offer timely alerts, clients hold ultimate responsibility for staying informed about their domain status.

Section 4.5 – Auto-Renewal & Payment:

Clients who enable auto-renewal authorize Web Care House to renew the domain on their behalf before expiry. Payment is expected post-renewal; however, failure to complete payment may result in domain suspension.

Section 4.6 – Opt-Out Provision:

Clients may choose to manage their domain independently by opting out of our domain management services. Opting out requires a formal request via email or a signed waiver, and the domain keeping fee will not apply for the next billing cycle.

Section 4.7 – Limitation of Liability:

Web Care House’s liability in domain management services is limited to the annual domain keeping fee amount paid by the customer, and we disclaim responsibility for any indirect or consequential damages.

Section 4.8 – Dispute Resolution:

Disputes or issues related to domain keeping services should first be addressed with our support team. If unresolved, clients may escalate the matter to our legal department for further review.

Section 4.9 Late Fee Charges On Invoice Due   

A late fee will be charged on all invoices that remain unpaid past their due date. Clients are advised to settle invoices promptly to avoid additional charges.

Section 4.10 Domain and Hosting Renewal Policy  

Clients must renew their domain and hosting services 15 days before their actual renewal deadline. For example, if a domain or hosting service was purchased on August 16, it must be renewed by August 1 of the following year.

• A penalty of 12.80 USD per domain and hosting account will be charged if the renewal is delayed past the company's specified deadline.
• The company is not responsible for any loss or inconvenience caused due to delayed renewals beyond the deadline.