Effective Date: 18-October-2024
At Web Care House, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our websites (www.webcarehouse.com , www.webcarehouse.us ), use our services, or interact with us in other ways.
Web Care House (PVT) LTD is based in Pakistan, and Web Care House LLC operates in the USA. This policy applies to both entities, and references to "Web Care House," "we," "our," or "us" refer to both.
1. Information We Collect
We collect different types of information to provide you with better services, including:
a. Personal Information:
- Contact Information: Name, email address, phone number, business details.
- Account Information: If you create an account, we may collect your username, password, and other account-related data.
- Payment Information: Credit card details, billing address, and payment history (we use secure third-party payment processors).
b. Non-Personal Information:
- Usage Data: We may collect data on how you interact with our website, such as IP addresses, browser type, pages visited, and time
- spent on the site. This is collected through cookies and tracking technologies.
- Cookies: We use cookies to enhance your experience on our website (see our Cookies Policy for more details).
2. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Services: To deliver IT solutions, including web development, digital marketing, cloud services, and other related services.
- Customer Support: To respond to inquiries, manage client accounts, and offer technical support.
- Payment Processing: To handle billing and payments securely through trusted third-party processors.
- Marketing and Communication: To send promotional emails, newsletters, or information about our services, but only if you opt-in to receive them.
- Website Improvement: To analyze user interactions, improve our website, and tailor the user experience.
- Compliance and Legal Obligations: To comply with legal obligations or enforce our legal rights.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:
- Service Providers: We may share your information with third-party vendors and service providers that help us operate our business (e.g., payment processors, cloud services, marketing platforms).
- Legal Compliance: If required by law or in good faith belief that disclosure is necessary to comply with legal obligations, protect our rights, or safeguard others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new entity.
4. Data Security
We take appropriate measures to protect the security of your personal information. These include industry-standard encryption and secure protocols. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information in certain circumstances.
Opt-out of Marketing: You can unsubscribe from marketing emails at any time by following the instructions in the email or contacting us directly.
If you wish to exercise any of these rights, please contact us using the information provided below.
7. International Data Transfers
Your personal information may be transferred to and maintained on servers located outside of your country of residence. By using our services, you consent to this transfer and processing of your data in accordance with this Privacy Policy.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will delete that information as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our websites with the updated date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Web Care House (PVT) LTD
Office #107, Phase 1, Expo Avenue Society,
Lahore, Pakistan
Phone: +92 3111160666
Email: mail@webcarehouse.com
Web Care House LLC
1001 S Main St, STE 500, Kalispell, MT 59901,
Montana, USA
Phone: +1 (510) 335 3771
Email: mail@webcarehouse.us
