Article 2: Order Placement Terms
Section 2.1 – Free Consultation: Customers may place orders following a free consultation via direct communication with Web Care House’s support team or by visiting our office.
Section 2.2 – Requirements Documentation: Customer requirements will be documented in an official order slip, which defines the project’s scope of work.
Section 2.3 – Advance Payment: A minimum of 40% of the total project cost must be paid as an advance to initiate the project.
- Note: Customers from Pakistan and India are required to pay 80% of the total project amount upfront before project commencement.
Section 2.4 – Milestone Payments: Subsequent payments will align with agreed milestones. The final payment is due before project delivery.
Section 2.5 – Order ID and Confirmation: Each order will be assigned a unique Order ID and a corresponding deposit slip as proof of confirmation.
Section 2.6 – Defined Scope: Web Care House will adhere strictly to the agreed scope of work. Any changes or additional features requested will be treated as separate tasks and billed accordingly.
Section 2.7 – Intellectual Property Rights: Intellectual property rights for completed projects transfer to the customer only upon receipt of all payments.
Section 2.8 – Non-Disclosure Agreement (NDA): An NDA is available to ensure confidentiality throughout the project.
Section 2.9 – Adherence to Legal and Ethical Standards: Web Care House reserves the right to refuse or terminate projects that violate legal or ethical standards.
Section 2.10 – Final Acceptance and Sign-Off: Upon project completion, customers must sign off on deliverables. Any issues must be reported within 7 days of receipt.
Section 2.11 – Delay Mitigation: Web Care House is not liable for delays caused by factors beyond its control.
Section 2.12 – Liability Limit: Web Care House’s liability is limited to the total amount paid for the project.
Section 2.13 – Optional Services: Additional services such as training or documentation are available for an extra fee.
Section 2.14 – Integration Fees: Third-party integrations may incur additional charges.
Section 2.15 – Portfolio Rights: Web Care House reserves the right to showcase completed projects in its portfolio unless otherwise agreed in writing.
