Article 5: Payment and Chargeback Policy  

Section 5.1 – Fraudulent Payments and Payment Verification

5.1.1 - Fraud Prevention: Web Care House maintains strict measures to detect and prevent fraudulent transactions.

5.1.2 - Transaction Flagging: Any client payments flagged for potential fraud will be subject to verification.

5.1.3 - Verification Requirement: Clients may be required to verify their payment method and identity upon request.

5.1.4 - Verification Timeframe: Failure to provide necessary verification within the specified timeframe will result in a hold on products and services.

Section 5.2 – Chargebacks and Related Fees

5.2.1 - Chargeback Fee: In the event of a chargeback initiated by the client or their financial institution, the client is responsible for a $25 USD administrative fee in addition to the total payment amount owed for products and services provided.

5.2.2 - Reinstatement Payment: Clients must repay the full amount, including the chargeback fee, within a defined period to avoid further action.

Section 5.3 – Consequences of Non-Payment

5.3.1 - Contract Termination: If the client fails to remit the outstanding balance and fees following a chargeback or fraudulent transaction, Web Care House reserves the right to:

5.3.2 - Immediate Termination: Immediately terminate the client’s contract.

5.3.3 - Service Cancellation: Cancel all products and services provided by Web Care House.

5.3.4 - Future Business Restriction: Refuse any future business engagements with the client.

5.3.5 - Product and Service Discontinuation: Web Care House reserves the right to immediately discontinue any ongoing products, services, or subscriptions upon non-payment.

Section 5.4 – Appeals and Resolution

5.4.1 - Dispute Resolution: Clients who wish to dispute a chargeback or provide additional information may reach out to Web Care House's billing department.

5.4.2 - Case-by-Case Handling: Resolution efforts will be managed on a case-by-case basis to ensure compliance and fairness.